Product Teams

Give every user instant, accurate product guidance in-app

An AI product specialist that answers "how do I…?" in context, nudges users to adopt key features, and deflects support—plus premium success to integrate your resources, train, and fine-tune continuously.

Go live on your top flow this week
+15% activation
Activation lift
Contextual answers and nudges inside key onboarding flows.
+18% key feature use
Feature adoption
Guides that surface the right capability at the right moment.
-25% tickets
Support deflection
In-app resolutions for how-to and configuration questions.

Why product teams stall

Activation, adoption, and support compete for the same bandwidth—users need answers and guidance right inside the product.

01

Onboarding drop-off

Users get stuck on setup or configuration and never reach first value.

02

Support backlog

How-to and troubleshooting tickets slow teams and delay roadmap work.

03

Hidden feature value

Key capabilities stay unused because guidance is buried in docs or release notes.

An AI product specialist that lives inside your app

Reduce onboarding drop-off and drive feature adoption with contextual, approved answers. The agent guides users through key flows, resolves common blockers, and keeps product messaging consistent—without slowing releases or growing support queues.

Built for Product, CX, and Growth teams.
What you gain
  • Answers “how do I…?” inside the UI with approved, up-to-date guidance.
  • Guides users to the next best action that unlocks activation or adoption.
  • Deflects repetitive support by resolving setup and configuration in-app.
  • Keeps messaging consistent and compliant with changelogs and policies.
  • Premium success: we integrate your resources, train, and fine-tune the agent continuously.

Key capabilities for product teams

Drive activation, adoption, and support deflection with an AI product specialist.

Contextual answers

Resolves “how do I…?” in the UI using approved docs, release notes, and policies.

Smart nudges

Surfaces the right feature, upsell, or next step based on user state and intent.

Flow rescue

Detects hesitation, errors, or exits and guides users through to completion.

Configuration help

Walks users through setup steps, dependencies, and verifications without tickets.

Multi-surface coverage

Consistent guidance across dashboard, settings, and feature pages to reduce confusion.

Guardrails, audit, and success help

Approved copy, claim controls, logs, plus premium success to load resources and fine-tune over time.

How it works

Launch fast, guide users in context, and improve adoption continuously.

Step 1

Connect product context

Hook into your app surfaces, docs, and changelog so answers stay accurate and contextual.

Step 2

Set guardrails & journeys

Define approved copy, policies, and key flows; with premium success we help load resources and fine-tune journeys.

Step 3

Launch and tune

Go live on your top flow this week, monitor adoption, and adjust nudges for hesitation points.

Customer proof

Proof from product and CX leaders

Product teams ship guidance faster, reduce tickets, and lift activation without slowing the roadmap.

"Activation on our core flow rose 17%. Users stopped filing tickets for setup because the agent guided them in-line with our docs."

Group PM · PLG SaaS
+17% activationFewer setup tickets

"Feature adoption improved 15% because the agent surfaced the right capability when users hesitated. Support backlog dropped noticeably."

Head of CX · B2B Product
+15% feature adoptionLower backlog

Ready to lift activation this week?

Talk to sales or start a trial—drop the snippet, load docs, and launch on your top flow in days.

Frequently Asked Questions

Answers to the most common questions from product, CX, and growth teams.